Customer Service

Return Policy
Kerry Holton Designs will gladly accept returns within 14 days of receipt. There will be no returns on custom orders.  Please contact Kerry as soon as possible if you wish to return an item so she can expedite your refund less shipping charges.  Kerry understands that sometimes you just need to try things on, so please remember the length can be adjusted on most pieces, and she will be glad to work with you to design a special piece to go with that special dress.

Quality Assurance
A piece of jewelry from Kerry Holton Designs is an investment in quality jewelry that is unique and special.  Your jewelry is made of the finest semiprecious stones, stringing materials, and clasps.  Kerry uses high quality sterling silver, gold vermeil and gold filled wire, clasps and beads.  Kerry guarantees her products and will make repairs free of charge if needed for your first year of ownership.

Check or Money Order Please
Send an e-mail listing the pieces you would like to purchase. This is easily accomplished by clicking the "purchase" link on each jewelry enlargement. Kerry will send you back an itemized total.  Once your check has cleared, your jewelry will be shipped.

Custom Orders
Kerry will work with you to design earrings and a necklace to match that special dress for the prom, create an entire ensemble for your wedding party, or rework your great grandmothers old fashioned necklace into a stunning piece for today.

Shipping
You will receive your Kerry Holton Designs jewelry shortly after your check has cleared.  Shipping, handling and insurance is a flat rate of 5$.